Privacy Policy

Privacy Policy

At Phantom Medical Group, we are dedicated to safeguarding the privacy and confidentiality of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our aesthetic clinic in London, UK, and engage with our services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

• Personal Information: We may collect details such as your name, contact information, date of birth, medical history, and other relevant data needed to provide high-quality aesthetic treatments.
• Health Information: To ensure safe and effective treatments, we may collect details about your medical conditions, allergies, medications, and treatment history.
• Payment Information: When you make a payment for our services, we may collect your credit card or other financial information required to process payments securely.
• Communication Information: Information about your preferences and interactions with us, including emails, phone calls, and other communications, may also be collected.

2. How We Use Your Information

We may use the information we collect to:

• Provide you with personalized aesthetic treatments and services.
• Process payments and manage financial transactions.
• Communicate with you regarding appointments, treatments, and other relevant information.
• Improve our services and tailor our offerings to better suit your needs.
• Comply with legal and regulatory requirements and protect our rights and interests.

3. How We Protect Your Information

We prioritize the security and confidentiality of your information. Our safeguards include technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to authorized personnel, and we implement industry-standard security practices.

4. Disclosure of Your Information

We may share your information in the following situations:

• With your consent: Information may be shared with third parties if you provide explicit consent.
• With service providers: Trusted service providers, such as payment processors or IT providers, may receive your information to help deliver our services.
• For legal purposes: We may disclose information to comply with legal obligations, respond to legal requests, or protect our rights and interests.
• In a business transfer: If Phantom Medical Group undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have rights regarding your personal information, including the right to:

• Access, update, or correct it.
• Request deletion.
• Object to its processing.

To exercise your rights or address privacy concerns, please contact us using the details provided below.

6. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated through our website or other appropriate channels. We encourage you to review this policy regularly to stay informed about our privacy practices.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Phantom Medical Group
9 Westway, London, United Kingdom W12 0PT
Email: info@phantommedical.co.uk
Phone: 02087408318

Thank you for trusting Phantom Medical Group with your aesthetic needs. We are committed to protecting your privacy and providing exceptional care and service.